I'm an RPA developer and manager with over 8 years of experience helping teams automate complex processes across healthcare, insurance, telecom, and logistics.
My work has a measurable track record: I've reduced process times by 95%+ and automated over 175,000 hours of recurring manual work.
At Infosys alone, I grew the automation footprint from 20,000 automated hours in 2019 to 175,000 by end of 2021 — all within enterprise healthcare claims environments.
At R1RCM, I built LogIQ, an ELK-based log intelligence platform processing ~250 million weekly logs, with real-time Power BI dashboards and automated alerting. I also introduced RabbitMQ as the queuing backbone for the RPA team and built integrations with DocuSign, Twilio, and Azure Blob Storage.
I hold an M.S. in Engineering Management from NJIT and a B.E. in Electronics Engineering. I'm an Automation Anywhere Certified Advanced RPA Professional and have deployed bots across A360, v11, and v10 environments.
The gap between how things are done and how they could be done. Whether it's a claims process running 4 minutes that I got down to 3 seconds, or a CEO-requested bot delivered in 24 hours — I'm drawn to the challenge of building things that actually work under pressure.
Expanding into AI — building toward LLM-powered agents, RAG architectures, and Python-based automation. My RPA background gives me a strong foundation for understanding where intelligent automation creates real business value.